Privacy Policy — How fuji99 Handles Your Data
Your privacy matters to us. This policy explains exactly what personal information fuji99 collects, why we collect it, how we protect it, and the rights you hold over your own data.
1. Introduction
This Privacy Policy ("Policy") describes how fuji99 ("fuji99", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", "Member") who access and use the fuji99 platform at fuji99.pro and all related services (the "Services").
By registering a fuji99 account or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Services immediately.
fuji99 is committed to protecting the privacy and security of all members. We operate under the principle that your personal data belongs to you — we are temporary custodians of it, and we handle it only to the extent strictly necessary to deliver the Services safely and effectively.
This Policy should be read together with the fuji99 Terms and Conditions, which incorporate this Policy by reference. In the event of any conflict between this Policy and the Terms and Conditions on a matter related to data privacy, this Policy shall prevail.
Our Data Protection Principles
Every decision fuji99 makes about personal data is guided by these six core principles.
2. Information We Collect
fuji99 collects personal information through several channels: directly from you when you register or use the Services; automatically through your use of the platform; and occasionally from third-party verification and payment service providers. The categories of personal data we collect include the following.
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Identity data. Full legal name, date of birth, gender, and a copy of your government-issued identification document (National ID, passport, or driving licence) as required for Know Your Customer (KYC) verification.
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Contact data. Registered email address, mobile phone number, and residential address including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or other) and postcode.
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Financial data. Payment method details sufficient to process deposits and withdrawals (e.g., bKash wallet number, Nagad account reference, Rocket account reference, Upay identifier, bank account details for Dutch-Bangla Bank transfers, or masked card details for Visa and Mastercard transactions). fuji99 does not store full card numbers; card transactions are processed by our PCI-DSS compliant payment partners.
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Transaction and gaming data. Records of all deposits, withdrawals, bets placed, games played, bonus usage, and account balance history. This data is retained for regulatory compliance and dispute resolution purposes.
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Technical data. IP address, device type, operating system, browser type and version, time zone, session duration, pages visited, and referring URL. This data is collected automatically via server logs and cookies when you access the platform.
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Communications data. Records of your interactions with fuji99 customer support, including live chat transcripts, support ticket submissions, and any emails exchanged with the support team.
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Marketing preferences. Your stated preferences regarding the receipt of promotional communications from fuji99, and records of your opt-in or opt-out decisions.
Sensitive data: fuji99 does not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health data, or political opinions) unless specifically required by law or with your explicit consent. If you disclose such information voluntarily during a support interaction, it will be handled with the highest degree of confidentiality.
3. How We Use Your Data
fuji99 processes personal data only where a lawful basis exists. The primary lawful bases we rely upon are: performance of a contract with you (i.e., delivering the Services you have signed up for); compliance with a legal obligation; our legitimate business interests (where these are not overridden by your privacy rights); and, in limited circumstances, your explicit consent.
Account Registration and Management
We use your identity and contact data to create and administer your fuji99 account, to verify your identity and age (21+ requirement), and to communicate account-related notifications such as password reset emails, security alerts, and important policy updates.
Payment Processing
Financial data is used solely to process your deposit and withdrawal requests through your chosen payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, or Mastercard). Transactions are processed by our certified payment partners; fuji99 does not directly handle raw card data.
Fraud Prevention and Security
Technical data, identity data, and transaction data are used to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and any other conduct that threatens the integrity of the platform or the safety of other members. This processing is both a contractual necessity and a legal obligation.
Responsible Gaming Monitoring
Gaming and transaction data is analysed to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, fuji99 may proactively reach out to the affected member to offer responsible gaming tools including deposit limits, time-out periods, and self-exclusion options.
Marketing and Promotions
With your consent, fuji99 may use your contact data and gaming preferences to send you information about promotions, bonuses, new game launches, and seasonal offers relevant to Bangladesh players. You may withdraw this consent at any time by updating your marketing preferences within your account settings or by contacting support.
Platform Improvement and Analytics
Anonymised and aggregated technical and gaming data is used to analyse how members use the fuji99 platform, to identify and fix technical issues, to improve the user experience, and to develop new features. This analysis does not identify you as an individual.
4. Cookies and Tracking
fuji99 uses cookies and similar tracking technologies to enhance your experience on the platform. A cookie is a small text file placed on your device when you visit a website. Cookies help us recognise you when you return, maintain your session, remember your preferences, and gather analytical information about platform usage.
The types of cookies fuji99 uses are as follows:
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Strictly necessary cookies. These are essential for the platform to function. They enable core features such as secure login sessions, session state management, and fraud detection. These cookies cannot be disabled without impairing the functionality of the Services.
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Analytics cookies. These allow fuji99 to measure how members navigate and use the platform so that we can identify areas for improvement. Data collected is aggregated and does not identify individual members.
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Preference cookies. These remember your settings and choices (such as language and display preferences) so that the platform behaves consistently across visits.
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Marketing cookies. With your consent, these cookies are used to deliver promotional content that is relevant to your interests and to measure the effectiveness of fuji99's marketing campaigns. You may withdraw consent at any time.
Managing cookies: You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect the functionality of the fuji99 platform and may prevent you from accessing certain features, including secure login.
5. Sharing Your Data
fuji99 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your data may, however, be shared with carefully selected categories of third parties where necessary to deliver the Services, comply with legal obligations, or protect the integrity of the platform.
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Payment service providers. bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and our card processing partners receive the minimum financial data required to process your transactions. All payment partners are contractually bound to process your data only for payment purposes and in accordance with applicable data protection standards.
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Identity verification providers. Third-party KYC and age verification services may receive copies of your identity documents for the purpose of verifying your eligibility to use the Services. These providers are contractually prohibited from using your data for any other purpose.
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Game platform providers. Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and wagering data necessary to operate their games on the fuji99 platform. No additional personal data beyond what is strictly necessary is shared.
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Legal and regulatory authorities. fuji99 may disclose personal data to competent authorities, courts, or law enforcement bodies where required to do so by applicable law, a court order, or a lawful regulatory request. fuji99 will, where legally permitted, notify you of such disclosure.
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Business transfers. In the event of a merger, acquisition, or sale of all or part of fuji99's assets, personal data held by fuji99 may be transferred to the acquiring entity. You will be notified of any such transfer and of any change to this Policy that results from it.
No unauthorised disclosure: fuji99 will never share your personal data with any third party outside the categories described above without first obtaining your explicit consent, except where required to do so by law.
6. Data Security
fuji99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes the following measures.
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SSL encryption. All data transmitted between your device and the fuji99 platform is encrypted using industry-standard Transport Layer Security (TLS/SSL) protocols, ensuring that your personal and financial information cannot be intercepted in transit.
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Secure data storage. Personal data held by fuji99 is stored on secured servers protected by firewalls, access controls, and intrusion detection systems. Access to personal data is restricted to authorised personnel who require it to perform their role.
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Access control and monitoring. Internal access to member personal data is controlled on a strict need-to-know basis and is subject to audit logging. All access events are monitored and reviewed regularly for anomalies.
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Password security. Account passwords are stored in hashed form using cryptographically secure algorithms. fuji99 never stores passwords in plain text and will never ask you to provide your password verbally or in writing.
Data breach notification: In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, fuji99 will notify affected members without undue delay and will take immediate remedial action to contain and address the breach.
7. Data Retention
fuji99 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods we apply to the main categories of personal data are as follows:
Account and identity data is retained for the duration of your membership and for a period of five (5) years following permanent account closure, to satisfy anti-money laundering and fraud-prevention obligations.
Transaction and financial data is retained for a minimum of five (5) years from the date of the transaction, in compliance with financial record-keeping requirements.
Gaming and betting records are retained for a period of three (3) years following the relevant game session or bet, for the purpose of dispute resolution and responsible gaming monitoring.
Support and communications data is retained for two (2) years from the date of the last interaction, to allow for the resolution of ongoing or recurring support matters.
Marketing preference records are retained for as long as you hold an active account, or until you withdraw consent, whichever is earlier. Upon withdrawal of consent, your contact details are removed from marketing distribution lists within 10 business days.
Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised so that it can no longer be associated with you as an individual.
8. Your Data Rights
As a fuji99 member, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected]. fuji99 will respond to all valid rights requests within 30 days of receipt.
9. Minors and Age Restriction
The fuji99 platform is strictly intended for adults aged 21 and above. fuji99 does not knowingly collect personal data from individuals under the age of 21. Registration and participation in any Services by persons under the age of 21 is strictly prohibited.
If fuji99 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on fuji99, please contact our support team immediately at [email protected].
21+ only: All fuji99 members must be 21 years of age or older. Age verification is conducted as part of the KYC process. Any account found to belong to a person under 21 will be closed immediately and all associated balances forfeited in accordance with the Terms and Conditions.
10. Changes to This Policy
fuji99 reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will revise the "Last updated" date at the top of this page and, where the changes are material, we will notify registered members via platform notification or the email address held on record.
We encourage you to review this Policy periodically so that you remain informed about how fuji99 is protecting your personal data. Your continued use of the Services after any update to this Policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy or about how fuji99 handles your personal data, please do not hesitate to contact our support team. We are available 24 hours a day, 7 days a week via live chat, or by email at [email protected].
Your Data Is Safe with fuji99
Now that you understand how we protect your information, you can explore everything fuji99 has to offer — from live casino tables and cricket betting to slots and bingo — with total confidence.
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